Customer Reviews for Crest Pro-Health Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Crest Pro-Health Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Crest Pro-Health, our most comprehensive toothpaste, contains a clinically proven active ingredient to protect your dental health. Crest Pro-Health Whitening toothpaste reduces up to 80% of surface stains.
Average Customer Rating:
(40 Reviews) 37
40 reviews
5 stars:
(5)
4 stars:
(6)
3 stars:
(7)
2 stars:
(9)
1 star:
(13)
11 out of 40(28%)customers would recommend this product to a friend.
This area allows consumers like you to express their own opinions and comments. Crest and Oral-B do not represent or warrant the accuracy of any statements or product claims made here, nor endorse any opinions expressed within this section.
Customer Reviews for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Review 1 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
3
out of
5
Performance
5
out of
5
mahar
I would recommend this product to a friend: No
Date:September 13, 2011
Stop the excuses and FIX THE CAP.
mahar
Crest Pro-Health Whitening Gel Toothpaste is THE BEST. It makes my teeth happy. Performance is excellent. Taste was a very pleasant surprise.
I even solved the leaky cap puzzle.. My problem is that the hinge breaks early on about every third tube. It's not a quality-of-life problem; it's small stuff. So why can't a big company like Proctor & Gamble design a solution?
The only reason for taking the time to post is that I like Crest. Have been using it as long as my 55 year-old brain can remember. Furthermore, it is not a solution to officially tell people the flip-top is a twist-off. FIX THE CAP.
Review 2 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
2
out of
5
Performance
1
out of
5
M
I would recommend this product to a friend: No
Date:August 3, 2011
Really Bad Cap
M
The toothpaste is great and really makes your mouth feel fresh. I would not buy this again though due to the cap on the product. It will not shut completely and the toothpaste runs out as it is not very thick.
You have to prop the tube up on something to keep it from leaking.
Very bad packaging. About ready to throw it out due to the mess but hate to waste the money.
Don't buy until they change the packaging!!!
You have to prop the tube up on something to keep it from leaking.
Very bad packaging. About ready to throw it out due to the mess but hate to waste the money.
Don't buy until they change the packaging!!!
Response from Pro Health:By Dee, Consumer Care , August 5, 2011
Glad to hear you like the Pro-Health Toothpaste and it make your mouth feel fresh, but sorry the cap is leaking. This cap is also a twist on cap, so you may want to twist off to avoid any leaking. Hope this helps!
Review 3 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
2
out of
5
Performance
2
out of
5
Cheryl
I would recommend this product to a friend: No
Date:July 24, 2011
Good toothpaste - Faulty flip cap
Cheryl
Images for this Review
(click to see full-size image)
I dislike this flip cap. It does not close completely, no matter how hard I push, it leaks. At first I thought the leakage was my fault and I cleaned out the cap completely and pushed it shut (I thought). This is now a twice daily occurence - clean out the cap, clean off the handle of the toothbrush, close the lid as tightly as I can. Not only is toothpaste wasted every day, but it's annoying cleaning up the leakage. PLEASE, Crest, get rid of the flip cap and put the regular twist cap back. Or at least put a twist cap in the box, so we have the choice of flip or twist.
Response from Pro Health:By Dee, Consumer Care , July 26, 2011
Oh no! We certainly wouldn't expect the flip top cap on the Crest Pro-Health Toothpaste to leak. I'll let out package team know you feel we missed the mark on this one. Thanks for your review!
Review 4 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
5
out of
5
Performance
5
out of
5
kmarr
I would recommend this product to a friend: Yes
Date:July 19, 2011
One of my favorites
kmarr
I don't understand why people are having such a hard time on closing this cap, I've never once had problems with the flip top cap. I simply open it and close it like it was designed to do so. The only problem I have ever had with this toothpaste is the tip where the paste comes out gets all sticky and toothpaste gets all over it. Other than that i like the taste and I like the way my mouth feels after brushing. It's not number one on my list but it is pretty high up there.
Review 5 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
3
out of
5
Performance
4
out of
5
MawMaw
I would recommend this product to a friend: No
Date:July 13, 2011
Flip top doesn't close.
MawMaw
I purchased the Crest ProHealth Whitening Toothpaste and do like the toothpaste, but the cap will not close so I have toothpaste all over the place. As much as items cost these days, I do not like the fact that so much is wasted because the cap won't close. I will not buy this again until you change the top. I am a P & G stockholder and my father used to work at P & G, so P & G is very close to my heart, but some items I can not buy, such as this one.
Response from Pro Health:By Dee, Consumer Care , July 15, 2011
Sorry to hear you're disappointed with the flip cap on the Crest ProHealth Whitening Toothpaste. The flip-top cap is also a twist-on cap. You may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on for easier use. In the meantime, I'm sharing your feedback with our package team. Hope this helps!
Review 6 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
5
out of
5
Performance
5
out of
5
stmmd
I would recommend this product to a friend: Yes
Date:July 7, 2011
Improved protection
stmmd
I like the fact that these new Pro-Health line uses stannous flouride instead of sodium flouride. I only buy this line of toothpaste now when I used to be a regular Colgate buyer. I also like the flip top caps. I think it's convenient. I don't understand what is the problem that some people are having. You don't have to use the flip top. It's twists off like a regular cap. So what difference does it make if they put a regular twist off cap on it?
Review 7 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
1
out of
5
Performance
1
out of
5
reviewer
I would recommend this product to a friend: No
Date:June 29, 2011
worst cap ever
reviewer
You have to change this cap. Once it is opened it will not close unless you do what one reviewer suggested and that is slam it on the bathroom counter which I refuse to do - there are too many other toothpastes out there that open and close with ease. I have always used Crest and will continue to do so, just not the ones with caps like Crest Pro-Health Whitening.
Response from Pro Health:By Dee, Consumer Care , June 30, 2011
We appreciate your feedback regarding the cap of the Crest Pro-Health Toothpaste. The flip-top cap is also a twist-on cap. You may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on for easier use. Hope you give it another try!
Review 8 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
3
out of
5
Performance
3
out of
5
racemee
I would recommend this product to a friend: No
Date:May 18, 2011
Good toothpaste, horrible cap!
racemee
Doesn't customer service get tired of saying 'use the flip top as a twist off'? Really?!? That's all you can say to your customers after several years of poor reviews? Lousy cap on this tube! How sad is it that Crest can't take the time to design a different cap when that's the main complaint about their product. Or do they need everyone to start avoiding their paste altogether in order to make a point. I might just do that even though I have used Crest nearly all of my life and I'm nearly 40.
Review 9 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
4
out of
5
Performance
4
out of
5
Anonymous
I would recommend this product to a friend: Yes
Date:May 17, 2011
flip cap solution
Anonymous
I found a simple solution to the cap not closing and the resulting leaking of the toothpaste. Close the cap as usual (it will not be sealed at this point) then tap the top of the cap onto the countertop. Voila, the tube is sealed so the toothpaste should not leak.
That said, hopefully Crest is working on a redesigned cap.
Review 10 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
2
out of
5
Performance
1
out of
5
Healthytrails
I would recommend this product to a friend: No
Date:May 11, 2011
Gel Leaks Everywhere
Healthytrails
I bought my first tube of this toothpaste a few months ago. I have never cared for the taste of any Crest toothpaste but it had been decades so I bought this tube.
The cap will not close on the tube. It has never sealed. The tube leaks when I lay it flat, when I stand it upright and even when I try to keep it at an angel with the open end higher than the bottom of the tube. Half has gone in my mouth, the rest around my bathroom.
Response from Pro Health:By Dee, Consumer Care , May 16, 2011
Hate to hear you're disappointed with the packaging of Crest Pro-Health Toothpaste and I'm sharing your feedback with our package team. The flip-top cap is also a twist-on cap. Since you’re having leaking, you may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on. Hope this helps!
Review 11 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
3
out of
5
Performance
2
out of
5
crest 39
I would recommend this product to a friend: No
Date:April 19, 2011
Perfect except for 1 thing...
crest 39
I am not one to write reviews but appreciate those who do.I have used Crest all my life and will continue to do so .I love the taste, the gridded feel of the paste, and everything about this toothpaste, EXCEPT for the fact that this gel-like paste pours out of the tube each and every time the cap is left open...I've cleaned up more paste puddles both on the sink and onto the floor then used from this toothpaste. Once this starts its hard to close the cap unless cleaned out. I hate wasting a product I paid for and I'm too busy chasing family members daily to close the cap on a daily basis. So a new & efficient container would be great.
Review 12 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
3
out of
5
Performance
4
out of
5
Anonymous
I would recommend this product to a friend: Yes
Date:April 2, 2011
Like it.. Don't love it :(
Anonymous
I have grown up using Crest toothpaste. This is the only type of toothpaste my father would use, with that I now only use Crest. Well, I smoke and I thought that the whitening toothpaste would work wonders on my teeth and the yellow tint from smoking, and it did. The only thing I'm disappointed with is the taste isn't the taste I remember growing up with. Also, the fact that I can go brush my teeth, they feel clean, look clean, but my breath isn't the best :( Also, I have hard time handling the grit, it feels like I'm brushing with baking soda. (If I wanted to do that I would)
Anyways, I love Crest, just wish the whitening that works so well on my stains, worked better on my breath. :(
Anyways, I love Crest, just wish the whitening that works so well on my stains, worked better on my breath. :(
Response from Pro Health:By Jenny, Crest Team, April 6, 2011
I am sorry to hear you didn't love the taste of Crest Pro-Health Whitening Toothpaste. I'm sharing your feedback with the rest of our team. In the meantime, we'd like to help. Please give us a call at 1-866-587-2338. Thanks!
Review 13 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
3
out of
5
Performance
2
out of
5
Big Roe
I would recommend this product to a friend: No
Date:March 27, 2011
Terrible Packaging
Big Roe
I've been a user of Crest products for over 30 years. I bought this product at CostCo where it came packaged as a 3-pack.
The toothpaste itself is gritty and runny and I don't feel like it's doing a great job in that area. My main gripe with this product is the cap. It doesn't close properly and it constantly oozes out onto my countertop and inside my vanity. It is very messy and I am extremely disappointed in this new flip-top cap. I have 2 other tubes of this toothpaste and I almost feel like wasting my money (I won't) and tossing them in the trash. Please correct this terrible design flaw. If you are going to change a timeless design, at least improve upon the original.
The toothpaste itself is gritty and runny and I don't feel like it's doing a great job in that area. My main gripe with this product is the cap. It doesn't close properly and it constantly oozes out onto my countertop and inside my vanity. It is very messy and I am extremely disappointed in this new flip-top cap. I have 2 other tubes of this toothpaste and I almost feel like wasting my money (I won't) and tossing them in the trash. Please correct this terrible design flaw. If you are going to change a timeless design, at least improve upon the original.
Response from Pro Health:By Dee, Consumer Care, March 31, 2011
We appreciate your loyalty to Crest for over 30 years and hate to hear you didn't like the Crest Pro-Health. The cap is either a flip top or you can screw it off to lessen the mess. Still, we'd like to help...please give us a call at (800) 395-8423. Thanks!
Review 14 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
5
out of
5
Performance
4
out of
5
tress
I would recommend this product to a friend: Yes
Date:March 22, 2011
I was really impressed with how well the product w
tress
I have had a problem with yellow teeth for a few years and I have tried several products including using baking soda because I heard it would work, I decided to give crest pro white a try , its amazing!
Review 15 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
4
out of
5
Performance
5
out of
5
cando
I would recommend this product to a friend: Yes
Date:March 16, 2011
Excellent product
cando
Crest Pro-Health is my favorite toothpaste. The taste is fresh and I believe it really does help to whiten teeth.
However, I do not like the packaging and am considering discontinued use for that reason. The toothpaste continues to ooze out after use, even though the cap is on. Toothpaste leaks into the cap and leaks onto the shelf and also onto the outside of the tube. Since I first had a problem with this, I have paid attention to closing the cap properly but still have the problem. It's messy. Please consider putting this wonderful toothpaste into a tube with a regular screw-on cap. Thank you.
Review 16 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
1
out of
5
Performance
1
out of
5
Anonymous
I would recommend this product to a friend: No
Date:March 3, 2011
the worst product I've ever tried
Anonymous
i would NOT recommend this product. It feels like I'm just rubbing my teeth against baking soda, a powdery feeling. There is no freshness about it even though it states "fresh clean mint." It doesn't leave a clean feeling afterwards. I'm not sure if it's even doing what's advertised on the tube.
1 of 1 people found this review helpful.
Response from Pro Health:By Dee, Consumer Care, March 7, 2011
Hate to hear you didn't like the Crest Pro-Health Whitening Toothpaste and I'm sharing your feedback with the rest of our team. Still we'd like to help, please give us a call at (800) 594-4158. Thanks!
Review 17 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
2
out of
5
Performance
1
out of
5
PJ
I would recommend this product to a friend: No
Date:March 2, 2011
Very un-happy
PJ
the product Crest (pro-health whitening)is sloppy the cap dosent close the toothpaste itself is runny and leaks all over my counter. I bought the double pack knowing that Ive used crest for 50 years and wish I hadnt.
1 of 1 people found this review helpful.
Response from Pro Health:By Dee, Consumer Care, March 4, 2011
Hate to hear you're disappointed with the packaging of Crest Pro-Health Whitening Gel Toothpaste. The flip-top cap is also a twist-on cap. Since you’re having leaking, you may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on. Hope this helps!
Review 18 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
1
out of
5
Performance
1
out of
5
jarod412
I would recommend this product to a friend: No
Date:March 2, 2011
Worst closure ever designed!
jarod412
With P&G being a consumer company, you would think that they would know that the package is as important as the product. The cap is the most user unfriendly product in my house right now. It doesn't close, and the toothpaste leaks inside my medicine cabinet. It makes me feel like I am a sloppy person and that is not how I keep my bath area. Now the question is what, if anything, will P&G do to correct the cap?
1 of 1 people found this review helpful.
Response from Pro Health:By Dee, Consumer Care, March 4, 2011
I'm sorry you're disappointed with the cap of the Crest Pro-Health Whitening Gel Toothpaste. The flip-top cap is also a twist-on cap. Since you’re having leaking, you may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on. Hope this helps!
Review 19 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
5
out of
5
Performance
5
out of
5
toothcare
I would recommend this product to a friend: Yes
Date:February 3, 2011
toothcare
Works better than the vivid brand toothpastes for me.
Review 20 for Crest Pro-Health Whitening Gel Toothpaste - Fresh Clean Mint
Overall Rating:
Value
1
out of
5
Performance
4
out of
5
Laura C.
I would recommend this product to a friend: No
Date:January 31, 2011
Like the produce, hate the cap.
Laura C.
When I first started using this toothpaste, I really liked it and the results I got from using it. However, I hate the cap. I've now had to clean out my bathroom drawer 3 times because the cap leaks. And I've cleaned out the cap I don't know how many time. I would give the product a higher value rating but I feel like I am wasting tooth paste all the time.
Response from Pro Health:By Monika, Crest Team, February 3, 2011
I'm sorry you've had a problem with the tube leaking. Since you are storing in a drawer I'm guessing you store it lying down. If this is the case you may want to try using the cap as a twist off rather than a flip top. If this is not the case try storing the tube lying down. See if one of these does the trick!