Customer Reviews for Crest Pro-Health Sensitive Shield Toothpaste

Crest Pro-Health Sensitive Shield Toothpaste

Get sensitivity protection and more oral health benefits with the clinically proven active ingredient in Crest Pro-Health Sensitive Shield Toothpaste.
Average Customer Rating:
2.6 out of 5
2.6
 out of 
5
(20 Reviews) 16
Open Ratings Snapshot
20 reviews
5 stars:
(5)
4 stars:
(3)
3 stars:
(0)
2 stars:
(3)
1 star:
(9)
8 out of 20(40%)customers would recommend this product to a friend.
This area allows consumers like you to express their own opinions and comments. Crest and Oral-B do not represent or warrant the accuracy of any statements or product claims made here, nor endorse any opinions expressed within this section.
Customer Reviews for Crest Pro-Health Sensitive Shield Toothpaste
Review 1 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Performance
1 out of 5
1 out of 5
Jlau1030
I would recommend this product to a friend:  No
Date:November 6, 2011

Do not buy this product

Jlau1030
It has no clinically proven sensitivity ingredient. The only product that works for sensitivity is the Crest Clinical Sensitivity Tootpaste, which has the maximum amount of the only actual ingredient for sensitive teeth. This one is worthless.
Response from Pro Health:By DeeConsumer Care November 11, 2011
Hate to hear you didn't like the Crest Pro-Health Sensitive Shield Toothpaste. We'd like to learn more and help make this right. Please give us a call at (800) 492-7378 when you have a chance.
Review 2 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
2 out of 5
2 out of 5
Value
2 out of 5
2 out of 5
Performance
2 out of 5
2 out of 5
Megan32174
I would recommend this product to a friend:  No
Date:February 23, 2011

One problem with this toothpaste....

Megan32174
Despite the poor rating I have given - we do like this toothpaste with one BIG exception. The cap on the tube does not stay closed and the toothpaste leaks out and makes a nasty, sticky mess on the countertop or in the drawer. We actually bought 3 tubes and the same thing happens to all three.
Response from Pro Health:By DeeConsumer CareFebruary 25, 2011
Hate to hear you're disappointed with the packaging of Crest Pro-Health Sensitive Shield Toothpaste. The flip-top cap is also a twist-on cap. Since you’re having leaking, you may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on. Be assured I'm sharing your review with our package team. Hope this helps!

Review 3 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
5 out of 5
5 out of 5
Value
5 out of 5
5 out of 5
Performance
5 out of 5
5 out of 5
Paula
I would recommend this product to a friend:  Yes
Date:February 18, 2011

greatest sensative toothpaste EVER

Paula
I have very sensative teeth, and I used to use Sensodyne. I didn't like it because it didn't clean my mouth. Even after I brushed my teeth, my mouth still felt and tasted "yucky". I felt I had no alternative because it did help my teeth. Then I saw Crest ProHealth for sensative teeth and I decided to try it. MY GOD! What a difference! My mouth feels clean and fresh, and my teeth aren't as sensative. Now everytime I go to the store, I buy a tube. I refuse to ever run out and have to use something else. I really love this toothpaste.
Review 4 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Performance
1 out of 5
1 out of 5
Lindafromtexas
I would recommend this product to a friend:  No
Date:January 28, 2011

watered down

Lindafromtexas
I recently purchased my first tube of Sensitive Shield after using Crest products all my life. This is horrible. It has no sudsing effect at all and turns to water or becomes non-existent after a couple of swipes on your teeth. I have to refill my toothbrush two times before my teeth feel clean (fortunately that means it is going fast). It dissolves as soon as it touches your wet toothbrush. Absolutely will not purchase again or recommend.
1 of 1 people found this review helpful.
Response from Pro Health:By DeeConsumer CareJanuary 31, 2011
We have strict quality controls and wouldn't expect the Crest Sensitive Shield Toothpaste to be in this condition. I'm sorry you're disappointed and we'd like to learn more about your experience. Please give us a call at 1-866-587-2338. Thanks!
Review 5 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Performance
1 out of 5
1 out of 5
Deb
I would recommend this product to a friend:  No
Date:December 28, 2010

Deb
I have used the original Formula Crest Sensitivity Soothing Whitening Mint toothpaste for several years and was very happy with the product. Unfortunately, now I am unable to find this product anywhere so I ended up buying the Crest Pro-Health Sensitive Shield Smooth Mint toothpaste. YUCK!
Response from Pro Health:By DeeConsumer CareJanuary 10, 2011
I'm sorry you were disappointed with the Crest Pro Health Sensitive Shield Toothpaste. I know change is hard, but you may want to try our Crest Sensitivity Clinical Sensitivity Relief Whitening Plus Scope. Hope this helps!
Review 6 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
5 out of 5
5 out of 5
Value
5 out of 5
5 out of 5
Performance
5 out of 5
5 out of 5
sxb317
I would recommend this product to a friend:  Yes
Date:November 3, 2010

Great toothpaste

sxb317
This toothpaste works really well and feels fresh. Glad I tried.
 
My Product Recommendations
 
Review 7 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
2 out of 5
2 out of 5
Value
3 out of 5
3 out of 5
Performance
3 out of 5
3 out of 5
Debbadee
I would recommend this product to a friend:  No
Date:October 21, 2010

Worst cap on container I have ever used

Debbadee
We have used Crest products most of our life. The toothpaste is great, but my husband has asked me not to buy pro health anymore. The cap is the worst I have ever used. It does not stay shut. The more you use it the worst it gets. It opens easily and breaks off even more easily. We have had to clean toothpaste from all over our drawer. It is even worse if you pack it, with toothpaste landing all over the suitcase. We would gladly buy the toothpaste if the cap was changed and made more stable.
Response from Pro Health:By DeeConsumer CareOctober 25, 2010
Sorry to hear you're disappointed with the flip cap on the Crest Pro-Health Sensitive Shield Toothpaste. The flip-top cap is also a twist-on cap. You may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on for easier use. I'm sharing your comments with the rest of our packaging team Thanks for your review.
Review 8 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Performance
1 out of 5
1 out of 5
jdsmiles
I would recommend this product to a friend:  No
Date:September 27, 2010

Horrible taste

jdsmiles
I bought Crest Pro-Health Sensitive Shield because my regular toothpaste (Crest Sensitivity) was not on the shelf. Pro-Health Sensitive Shield was the most disgusting toothpaste I have ever tried!!! It went straight in the trashcan. I was thinking of trying the Crest Sensitivity, with the new look, in the new box, but decided against it. I didn't want to waste my money on another tube that might go straight in the trash can! Sorry Crest, you lost my business. Please bring back CREST SENSITIVITY in the silver tube! PS. The Email Us on your website does not work.
Response from Pro Health:By DeeConsumer CareSeptember 30, 2010
I understand how frustrating it is to lose your favorite toothpaste and I'm sorry you don't like the taste of the Crest Pro-Health Sensitive Shield. Please give us a call at 1-866-587-2338 and we'll be happy to recommend a new toothpaste. Thanks!
Review 9 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Performance
2 out of 5
2 out of 5
bernnie
I would recommend this product to a friend:  No
Date:September 24, 2010

It is not worth 3 or the 4 bucks you pay for it ..

bernnie
I tried this paste due to fact i believe crest had a great performance so i bought it and this crest toothpaste waters down and gets really sticky like there is something wrong with its mixture or something and unfortunately i bought 5 packs on great sale at a local market ...but i would go back to my cheap brand of aquafresh with sensitive protection when these run out...if crest remakes this so it wont water down maybe ill reconsider to change paste........
Response from Pro Health:By DeeConsumer CareSeptember 28, 2010
Sorry you were disappointed with the Crest Pro-Health Sensitive Shield Toothpaste. Please give us a call at 1-866-587-2338 so we can learn more about your experience. Thanks for the review.
Review 10 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
1 out of 5
1 out of 5
Value
3 out of 5
3 out of 5
Performance
1 out of 5
1 out of 5
carla
I would recommend this product to a friend:  No
Date:September 3, 2010

Does not own up to previous Crest standards

carla
We are huge fans of Crest, especially the tooth paste. However, I am way disappointed with the new Pro-Health Sensitive shield. The toothpaste does have a good flavor, but the paste is very watery in texture. Plus, the cap opening is too wide and doesn't stay closed. This, in combination with the watery texture, allows the product to ooze out all over the counter/cabinet shelf. It also makes it hard to get the amount toothpaste desired on the brush. I will not use this product ever again, even if I get it for free. I need a sensitive toothpaste.
I loved the original Crest sensitve way better. Please continue to make that one.
1 of 1 people found this review helpful.
Response from Pro Health:By DeeConsumer CareSeptember 8, 2010
Sorry you're disappointed with the taste of the Crest Pro-Health Sensitive Toothpaste. The active ingredient is stannous fluoride which has a distinct taste. Also . Since you’re having leaking, you may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on. Hope this helps! If you have further questions please call us at 1-866-587-2338. Thanks!
Review 11 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
5 out of 5
5 out of 5
Value
4 out of 5
4 out of 5
Performance
5 out of 5
5 out of 5
Fonda
I would recommend this product to a friend:  Yes
Date:August 24, 2010

Best product-problem with packaging.

Fonda
The product is excellent. I'm 52 yrs old and grew up using Crest toothpastes and have continued to use them even now. The only problem I had was with the last tube purchased. The tube split at the seam, Not sure if you want this on a review, but I do not see any other place for contact information. The lot # is 936356EXPOC11.
Review 12 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
5 out of 5
5 out of 5
Value
5 out of 5
5 out of 5
Performance
5 out of 5
5 out of 5
currin2010
I would recommend this product to a friend:  Yes
Date:August 23, 2010

Fantastic product

currin2010
Starting useing crest 3D about three weeks ago,has held up to its name fantastic product that acually works thanks
Review 13 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
2 out of 5
2 out of 5
Value
2 out of 5
2 out of 5
Performance
2 out of 5
2 out of 5
sdflkajsldkfj
I would recommend this product to a friend:  No
Date:August 9, 2010

Tastes like bubblegum

sdflkajsldkfj
The box says "smooth mint" but it tastes like bubblegum, which I do not like. Also, it doesn't do as good a job with sensitivity as Sensodyne or regular Crest Sensitivity toothpaste (silver tube) extra whitening.
Response from Pro Health:By DeeConsumer CareAugust 13, 2010
Sorry you're disappointed with the taste and results of Crest Pro-Health Sensitive Toothpaste. We'd like to learn more about your experience. Please give us a call at 1-866-587-2338. Thanks!
Review 14 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Performance
1 out of 5
1 out of 5
catmum
I would recommend this product to a friend:  No
Date:July 11, 2010

Mint?

catmum
The flavor of this toothpaste is wintergreen, not mint. Yuk!!!
1 of 1 people found this review helpful.
Review 15 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Performance
1 out of 5
1 out of 5
suzzanne
I would recommend this product to a friend:  No
Date:April 4, 2010

Awful packaging

suzzanne
I bought this toothpaste because I loved the sample I got at the DDS. Used Arm and Hammer Whitening forever. Loved everything about it until I put it down and it leaked out all over my bathroom drawer. What kind of top does toothpaste come pouring out of??
Response from Pro Health:By DeeConsumer CareApril 7, 2010
I know this can be frustrating. I'm sharing your disappointment with our Crest Pro-Health Packaging Team. Also, the flip-top cap can be a twist-on cap. Since you’re having leaking, you may try to snap the flip-cap closed and twist off the cap to dispense and then twist it back on. Hope this helps
Review 16 for Crest Pro-Health Sensitive Shield Toothpaste
Overall Rating:
5 out of 5
5 out of 5
Value
3 out of 5
3 out of 5
Performance
5 out of 5
5 out of 5
lilywhite
I would recommend this product to a friend:  Yes
Date:April 1, 2010

new fave

lilywhite
I really like your new prohealth toothpaste-it is my new favorite toothpaste.I would really like a coupon for next visit to store/thx lily
0 of 1 people found this review helpful.
Ratings-Only Reviews for Crest Pro-Health Sensitive Shield Toothpaste
Based on the average of (4) ratings-only reviews
Product Rating
3.3 out of 5
3.3 out of 5
Would recommend? Yes 3 out of 4